Our COVID 19 Policy
During this unpresented time we will be open for business
We will work as much as possible via a remote connection to your computer.
If however we do need to collect any IT computer equipment the following procedure is in place
- We will not accept any equipment being dropped off to us
- Collections will be by appointment only
- We will call to ask if you have or had any symptoms of COVID 19
- If possible could you disinfect or sanitise your equipment before collection
- We will call you from our vehicle outside your property when we arrive
- You can then place the equipment outside your front door in a bag if possible
- Once you have gone back into the house we collect your equipment
- We will also clean your equipment and will quarantine it for 72 hours before work can start
After the computer equipment is repaired
- We will contact you to make an appointment
- When we arrive outside your property we will place your equipment on your doorstep
- We will return to our vehicle and call you
- We will stay outside until you have collected your equipment.
We will wear gloves and use hand sanitiser when we return your equipment
Your equipment will be sanitised and returned in a plastic bag